PRIVACY POLICY
Last Updated Date: 08 March 2026
App Name: CREA
Company: Artiztellar Network Private Limited
Contact: connect@creanetwork.in
1. Introduction
CREA is a professional networking and opportunity platform for creators, artists, technicians, studios, and hiring partners in the media and entertainment industry.
This Privacy Policy explains how Artiztellar Network Private Limited (“Company”, “we”, “our”, “us”) collects, uses, stores, and shares information when you use the CREA mobile application, website, or related services (collectively referred to as the “Platform”).
By using CREA, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We collect only the information necessary to operate the Platform and provide our services.
A. Account & Identity Information
When you create an account, we collect:
Name
Email address
Phone number
Profile photo
User role (Creator / Employer / Both)
If you sign in using third-party authentication providers:
Apple Sign-In
We receive your name and either your Apple relay email address or selected email address.
Google Sign-In
We receive your name and email address.
Authentication is handled by Apple or Google.
CREA does not receive or store your Apple or Google account passwords.
B. Profile & Professional Information
You may choose to provide:
Profession and skills
Bio or resume details
Portfolio images, videos, or audio
Work links (YouTube, Instagram, Behance, etc.)
Certificates (optional)
Government ID for verification (optional)
⚠️ Important
CREA is a networking and hiring platform.
User profiles, portfolio content, and professional information are visible to other users of the Platform to enable discovery, collaboration, and hiring.
Optional verification documents (such as government ID) are not publicly visible and are used solely for identity verification.
C. User Interaction Data
We collect and store:
Messages exchanged between users
Endorsements, comments, and reviews
Applications to opportunities
Opportunity postings
This information is necessary to operate the marketplace and enable professional collaboration.
D. Technical & Usage Information
We automatically collect certain technical information including:
Device ID
IP address
App version
Crash reports
Performance diagnostics
In-app activity (such as searches, feature usage, and session activity)
This information is collected through internal analytics systems and used to:
Maintain platform security
Improve application stability
Enhance recommendations and discovery
Improve overall user experience
CREA does not use third-party advertising SDKs and does not perform cross-app tracking.
E. Location Information
CREA collects only user-entered location information, such as:
City
Region
Country
We do not collect precise GPS location data.
3. How We Use Your Information
We use collected information to:
Create and manage user accounts
Enable login and authentication
Display profiles and portfolio content
Match creators with relevant opportunities
Rank search results and generate recommendations
Facilitate communication between users
Improve platform functionality and performance
Respond to support requests
Send transactional notifications related to account activity
We do not:
Sell personal data
Share personal data with advertisers
Track users across third-party apps or websites
4. Data Sharing
We share information only in the following cases.
A. With Other Users
Because CREA operates as a professional discovery and hiring platform:
Profiles are visible to other users
Portfolio content is visible within the Platform
Applications and opportunity information are shared between relevant users
This visibility is essential to the Platform’s functionality.
B. With Service Providers
We may use secure cloud infrastructure providers and technical service partners to host and maintain the Platform.
These providers process data only on our behalf and under confidentiality obligations.
Such providers may include:
Cloud hosting providers
Infrastructure and monitoring services
Security and authentication systems
We do not share data for advertising purposes.
C. Legal Compliance
We may disclose information if required by:
Applicable laws
Legal processes
Government or regulatory authorities
5. Data Security
We use appropriate security measures including:
HTTPS encryption
Secure authentication systems
Restricted internal access controls
Secure server infrastructure
Optional verification documents are stored securely and are not publicly displayed.
While we strive to protect user data, no online system can guarantee absolute security.
6. Data Retention
We retain your personal data while your account remains active.
If you delete your account:
Your account is deactivated immediately
Public profile visibility is removed
Personal data is permanently deleted within 90 days
Certain information may be retained longer if required for:
Legal obligations
Fraud prevention
Dispute resolution
7. Your Rights
You may:
Access and update your profile information
Delete your account through the app
Request a copy of your stored data
Request deletion of your personal information
Requests may be sent to:
8. Children’s Privacy
CREA is intended only for users aged 13 years and above.
We do not knowingly collect personal data from children under 13.
If we become aware that such information has been collected, it will be deleted promptly.
9. No Advertising or Cross-App Tracking
CREA does not:
Use third-party advertising SDKs
Sell user data
Track users across external apps or websites
All analytics are conducted internally to improve platform functionality.
10. International Data Transfers
CREA operates from India.
If you access the Platform from outside India, your information may be transferred to and processed in India or other jurisdictions where our infrastructure providers operate.
By using the Platform, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Updates will be posted within the app and on our website.
Continued use of the Platform after updates constitutes acceptance of the revised policy.
12. Contact Information
Artiztellar Network Private Limited
India
📧 connect@creanetwork.in
🌐 www.creanetwork.in