PRIVACY POLICY

Effective Date: 28 November 2025
App Name: CREA
Company: Artiztellar Network Private Limited
Contact: connect@creanetwork.in

1. Introduction

CREA is a professional networking and opportunity platform for creators, artists, technicians, studios, and hiring partners in the media and entertainment industry.

This Privacy Policy explains how Artiztellar Network Private Limited (“Company”, “we”, “our”, “us”) collects, uses, stores, and shares information when you use the CREA mobile application or website (“Platform”).

By using CREA, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the information necessary to operate the Platform and provide our services.

A. Account & Identity Information

When you create an account, we collect:

  • Name

  • Email address

  • Phone number

  • Profile photo

  • User role (Creator / Employer / Both)

If you sign in using:

  • Apple Sign-In – We receive your name and either your Apple relay email address or selected email address.

  • Google Sign-In – We receive your name and email address.

We do not receive or store your Apple or Google account passwords.

B. Profile & Professional Information

You may choose to provide:

  • Profession and skills

  • Bio or resume details

  • Portfolio images, videos, or audio

  • Work links (YouTube, Instagram, Behance, etc.)

  • Certificates (optional)

  • Government ID for verification (optional)

⚠️ Important:

CREA is a networking and hiring platform.
User profiles, portfolio content, and professional information are visible to other users of the Platform to enable discovery, collaboration, and hiring.

Optional verification documents (such as government ID) are not publicly visible and are used solely for identity verification.

C. User Interaction Data

We collect and store:

  • Messages exchanged between users

  • Endorsements, comments, and reviews

  • Applications to opportunities

  • Opportunity postings

This data is necessary to operate the marketplace.

D. Technical & Usage Information

We automatically collect:

  • Device ID

  • IP address

  • App version

  • Crash reports

  • Performance diagnostics

  • In-app activity (such as searches, feature usage, and session activity)

This information is collected through our internal analytics systems and is used solely to:

  • Maintain platform security

  • Improve app stability

  • Enhance matching and recommendations

  • Improve overall user experience

We do not use third-party advertising SDKs.
We do not use data for cross-app tracking.

E. Location Information

We collect only user-entered location information (such as city or region).

We do not collect precise GPS location.

3. How We Use Your Information

We use collected information to:

  • Create and manage user accounts

  • Enable login and authentication

  • Display profiles and portfolio content

  • Match creators with relevant opportunities

  • Rank search results and generate recommendations

  • Facilitate communication between users

  • Improve platform functionality and performance

  • Respond to support requests

  • Send transactional notifications related to account activity

We do not:

  • Sell personal data

  • Share personal data with advertisers

  • Track users across third-party apps or websites

4. Data Sharing

We share information only in the following cases:

A. With Other Users

Because CREA operates as a professional discovery and hiring platform:

  • Profiles are visible to other users

  • Portfolio content is visible within the Platform

  • Applications and opportunity information are shared between relevant users

This visibility is essential to the Platform’s functionality.

B. With Service Providers

We may use secure cloud infrastructure providers and technical service partners to host and maintain the Platform.

These providers process data solely on our behalf and under confidentiality obligations.

We do not share data for advertising purposes.

C. Legal Compliance

We may disclose information if required by law, regulation, or valid legal request.

5. Data Security

We use:

  • HTTPS encryption

  • Secure authentication systems

  • Restricted internal access controls

  • Secure server infrastructure

Optional verification documents are stored securely and are not publicly displayed.

6. Data Retention

We retain your personal data while your account remains active.

If you delete your account:

  • Your account is deactivated immediately.

  • Personal data is permanently deleted within 90 days, unless retention is required for legal, regulatory, fraud-prevention, or dispute-resolution purposes.

Public profile visibility is removed upon account deletion.

7. Your Rights

You may:

  • Access and update your profile information

  • Delete your account through the app (self-serve)

  • Request a copy of your stored data

  • Contact us to request deletion

Requests may be sent to:
📧 connect@creanetwork.in

8. Children’s Privacy

CREA is intended only for users aged 13 years and above.

We do not knowingly collect personal data from minors.

9. No Advertising or Cross-App Tracking

CREA does not:

  • Use third-party advertising SDKs

  • Sell user data

  • Track users across external apps or websites

All analytics are conducted internally to improve platform functionality.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted within the app and on our website.

Continued use of the Platform after updates constitutes acceptance of the revised policy.

11. Contact Information

Artiztellar Network Private Limited
India

📧 connect@creanetwork.in
🌐 www.creanetwork.in