Privacy Policy for CREA
Effective Date: 28/11/2025
App Name: CREA
Company: Artiztellar Network Pvt. Ltd.
Contact: connect@creanetwork.in
1. Introduction
Welcome to CREA, a networking and opportunity platform for creators, artists, technicians, and studios in the media and entertainment industry.
This Privacy Policy explains how we collect, use, and protect your data when you use our mobile app or website.
By using CREA, you agree to the practices described in this policy.
2. Information We Collect
We collect the following information to provide our services and improve your experience:
A. Personal Information
Name and Email – used for account creation and login.
Phone Number – used for verification and notifications.
Profile Data – profession, portfolio links, images, and bio you choose to share.
Login Information – when signing in through Apple or Google
Sign in with Apple allows you to keep your email private. CREA receives only your name and either your Apple relay email address or your hidden address.
We do not collect any data from Apple or Google for advertising purposes.
B. Media and Content
Photos, Videos, and Audio Files – uploaded by you to build your profile, showcase work, or apply to opportunities.
Photo Library Access – requested only to upload images or videos to your portfolio.
C. Technical Data
Device ID and App Version – used to improve performance and identify crashes.
Performance and Crash Data – helps us maintain app stability and fix bugs.
Usage Data (In-App Activity) – like search history, feature usage, or session duration, collected only for analytics and not shared with third parties for advertising.
D. Payment Information
On iOS, purchases are processed securely through Apple’s In-App Purchase system (StoreKit).
On Android, purchases are handled securely via Razorpay or Google Play Billing.
We do not store card or payment credentials on our servers.
3. How We Use Your Information
We use collected information to:
Enable login, authentication, and profile setup.
Provide core app functionality (post or apply to opportunities, manage events).
Maintain and improve performance and security.
Analyze anonymized usage data to enhance features.
Send transactional messages (confirmations, receipts, notifications).
Provide customer support and respond to user queries.
We do not:
Track users across apps or websites.
Sell, rent, or share personal data with advertisers or data brokers.
4. Data Sharing
We only share data with:
Service providers that help us operate (like cloud hosting, analytics, or payment gateways).
Legal authorities if required by law.
All partners comply with data protection standards and use information only for CREA’s services.
5. Data Security
We use secure encryption, HTTPS connections, and limited data access to protect your personal information.
Your payment and authentication data are handled using secure protocols provided by Apple, Google, and Razorpay.
6. Your Rights
You have the right to:
Access, edit, or delete your profile information.
Request deletion of your account and associated data.
Withdraw consent for optional communications.
Request a copy of your stored data by emailing connect@creanetwork.in.
7. Children’s Privacy
CREA is intended for users aged 18 years and older. We do not knowingly collect data from minors.
8. Third-Party Services
CREA integrates with trusted third-party services that comply with privacy laws:
Sign in with Apple (authentication)
Google Sign-In (authentication)
Razorpay / StoreKit (payments)
Firebase / Mixpanel (analytics and crash monitoring)
These services process data according to their respective privacy policies.
9. Data Retention
We retain your data as long as your account remains active or as required for legal or operational reasons.
You can request account deletion at any time.
10. Changes to This Policy
We may occasionally update this Privacy Policy. Updates will be posted here, and significant changes will be communicated through the app or by email.
11. Contact Us
For questions, data access, or deletion requests, contact:
📧 Email: connect@creanetwork.in
🌐 Website: creanetwork.in
Artiztellar Network Pvt. Ltd.
Creating Possibilities. Empowering Creators.